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To make an appointment, please call our office at 304-344-2244 or click the button below.
Animal Care Associates is not a 24-hour facility. If you have an emergency after hours, please call Kanawha Valley Veterinary Emergency Hospital at 304-768-2911.
We have a veterinarian and personnel on duty who are trained and equipped to handle your pet’s emergency and provide pet urgent care in Charleston. Emergencies can include snail bait poisoning, being hit by a car, and chocolate ingestion. If you ever feel your pet needs emergency treatment, do not hesitate to call or come in immediately. If possible, it is best to call before coming in so that a team member can advise you on your particular emergency.
We are also available for non-life-threatening urgent care needs. If you feel your pet needs to be seen before you are able to get an appointment, our veterinarians will work to “squeeze” you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate of how long you may have to wait in order to be seen.
Animal emergencies that require immediate veterinary consultation and/or care:
- Severe bleeding or bleeding that doesn’t stop within five minutes
- Choking, difficulty breathing or nonstop coughing and gagging –Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine
- Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool
- Injuries to your pet’s eye(s)
- You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
- Seizures and/or staggering
- Fractured bones, severe lameness, or inability to move leg(s)
- Obvious signs of pain or extreme anxiety
- Heat stress or heatstroke
- Severe vomiting or diarrhea – more than two episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here
- Refusal to drink for 24 hours or more
- Unconsciousness
The bottom line is that ANY concern about your pet’s health warrants, at minimum, a call to your veterinarian. Call or stop by today if your animal requires pet urgent care in Charleston.
